Festoon House Package Protection
Expected Delivery Times
Festoon House will endeavour to ship all in-stock products for your order within 2 business days once payment has been cleared.
Typical delivery times after dispatch from our Sydney warehouse:
- Eastern States NSW/VIC/ACT/QLD are between 1 – 3 business days.
- Other States WA/SA/TAS/NT delivery times are between 3 – 6 business days.
- Rural locations, please allow an additional 1 – 2 business days on the above estimates.
- Please note, delivery times may be longer than expected due to Covid-19 complications with our delivery providers .
Complete Shipping & Returns Information
For full shipping & returns information please see our shipping & returns page here.
FREQUENTLY ASKED QUESTIONS
For a full list of our most frequently asked questions and answers, pleease refer to our FAQ page here.
If you have any questions after reading our FAQ guide, feel free to give us a call or send us an email.
Had my order sent out. Unfortunately there was an issue with it however I was straight onto support and my issue was dealt with in a timely manner. Once my problem had been solved I have exactly the look I wanted for my back yard.
Really happy with our lighting. Perfect soft lighting with enough brightness for cooking and entertaining. So happy…thank you
I ordered the solar lights
They shipped quickly and worked very well .
They are a bit on the expensive side compared to others in the market
But they look of great quality .