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Customer Reviews

Based on 3900 reviews
70%
(2711)
30%
(1177)
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Now that’s 5 star customer service

Amazing customer service with prompted return calls. as I live in perth we were not sure if we would have our lights in time for our party. Delivery came a day

great lights

super easy to install, very happy

Fairy Lights

My tree has lost its leaves for winter so in order to make it look less dreary I decided to get some fairy lights. I've bought lights from Australia's big hardware chain in the past and they don't last long. These ones from Festoon House are really good quality, so glad I bought them. Thinking of getting more.......

Simply brilliant

Really happy with the quality of the lights and helpful service !

Garden lighting

We have used our festoon lights as garden lighting.

Excellent lights

Good quality and a nice amount of light. Dimmer also works well at a distance

Easy set up

Delivery was very quick. Easy to set up and the lights look great!

A beautiful little spa area

Amazing website service and delivery and product exceeded our expectations

Great product and quick delivery

A great experience, very easy to order and to work with. Great quality products that will last in the QLD sun. I was surprised how well the remote and dimmer work!
Thanks very much

Replacement Globes

i purchased the lights in 2021 & needed replacement globes to replace the globes that filled with water / condensation.

Solar lights

Easy to install, and very pretty , very good quality.

Transformed the space

Really transformed the space and the dimmable features are great!

Great quality good customer service

awesome product, great quality - I got confused about how the on off switch worked , prompt customer customer service resolved this!

I was aiming to install on my verandah - with the panel tucked away up high both to get sun and be out of sight. I didn't realise that you just leave the lights on - and they auto turn on at dusk and off at sunrise everyday!

a quick reply from the customer support team clarified how they work and now i'm off to install them!

Loving them!

Brilliant. So easy to put up. Will be adding more and some greenery once the outdoor furniture arrives. People at Festoon were great to deal with and told me exactly what I needed.

Festoon lights

Easy to deal with, the lights look amazing

Excellent customer service

Amazing customer service. We had a faulty light and another set of lights were dispatched asap. Totally love the lights. They look fantastic, not flimsy, like others on the market.

Super impressed with the quality of the lights

They look fantastic.

Atmosphere creators: Premium fairy lights

After purchasing the 150m very warm (2200K) white fairy lights from Festoon House to add some atmosphere to my property, I'm thoroughly impressed with both the quality and performance.

These aren't your average hardware store lights - they're genuinely commercial grade. The main power cable is exceptionally thick, and each light strand features double wiring, demonstrating superior construction throughout.

The 2200K very warm white provides exactly the cozy, atmospheric glow I was hoping for. My trees look absolutely fantastic lit up at night, creating the perfect ambiance.

One thing to note - properly installing these in trees requires serious consideration. A standard ladder won't suffice for height or stability if you're wrapping branches. I ended up hiring a trailer-mounted boom lift for the weekend, which made the installation both higher and significantly safer.

The 150m length is generous - after dressing two large trees in my front yard, I still had enough to illuminate my entire front hedge and two smaller trees!

Pro tip: I connected the LED driver to a smart power outlet, allowing remote on/off control via my phone plus automated timing.

Overall, these lights have transformed my property's nighttime appearance. The quality justifies the price, and I couldn't be happier with my purchase from Festoon House.

Great finishing touch

We turned a dead corner of our backyard into a sitting area and the festoon lights are the perfect finishing touch. The 2W S14 globes are very stylish, and the dimmer lets us set different moods as appropriate. I installed a support wire and hung the lights in just a couple of hours. Very impressed with the quality of the fittings and the service from Festoon House.

Celebration festoon

Festoons were easy to install and looked wonderful for our club's centenary celebrations. No need to turn on other lights, plenty of warm glow from the festoon lights - vey happy with the 50cm spacing. Brought a fantastic ambience to our function room and has transformed the space. Lots of wows as people walked in!

Atmosphere

Works well and sets a nice atmosphere.

Great

Works as advertised. Quick shipping.

Quality product & fast service!

The Festoon Lights (and shatterproof bulbs) look to be really good quality & durable. The S14 2W bulbs give enough light to see quite clearly at night, while still remaining soft & welcoming (even without dimming). I’m very happy I finally took the plunge & added outdoor lighting to my pergola. And the service & delivery was so fast!

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