Expected Delivery Times
Festoon House will endeavour to ship all in-stock products for your order within 2 business days once payment has been cleared.
Typical delivery times after dispatch from our Sydney warehouse:
- Eastern States NSW/VIC/ACT/QLD are between 1 – 3 business days.
- Other States WA/SA/TAS/NT delivery times are between 3 – 6 business days.
- Rural locations, please allow an additional 1 – 2 business days on the above estimates.
- Please note, delivery times may be longer than expected due to Covid-19 complications with our delivery providers .
Complete Shipping & Returns Information
For full shipping & returns information please see our shipping & returns page here.
FREQUENTLY ASKED QUESTIONS
For a full list of our most frequently asked questions and answers, pleease refer to our FAQ page here.
If you have any questions after reading our FAQ guide, feel free to give us a call or send us an email.
Great quality lights. They add some bling to my coastal boho sundeck, strung along with the old fishing nets. Very happy!
The festoon lights we ordered have been installed above our bar in one of our function areas. They look great and the quality is excellent. Thanks so much.
Our courtyard was always dark without adequate lighting. Installing permanent lightning connected to main was not an option and so was hosting. Then came Festoon House’s festoon light! Those lights bring a beautiful ambient light that is soft, not intrusive but still allow to see the food and your guests’s faces. A day in the sun charging or give them a boost with a usb charge, and our courtyard turned into a venue ;-). I am truly considering getting more festoons as I love ‘em so much. Oh, and the customer service of Festoon House is top! And that is very important. So please do not hesitate and get your today!
Easy to put up. Customer service great.