COVID 19 UPDATE

During these strange and unprecedented times, we want you to know that we are committed to the health and well-being of our team members, partners, and loyal customers. 

SHIPPING

There are no delays with our order processing and dispatch times. However, orders may just take just a little longer than expected to reach you.

We ship our goods using the Australia Post Network and their delivery partners who are experiencing some delays in their service due to current travel restrictions.

From the Australian Post Network themselves and based on recent orders shipped to customers around Australia, we are seeing 4 – 7 days added on top of regular expected delivery times which can be found on our shipping page.

URGENT ORDERS

If your orders are urgent please contact us before placing your order to allow us to provide you with available express delivery options.

THANK YOU

Thank you for your patience when shopping with Festoon House during this unforseen time.

Festoon House Team